However, one costly mistake remains common: businesses focus on ERP implementation and ignore post-implementation support.
This oversight quietly drains productivity, increases downtime, and erodes the very ROI the ERP system was meant to deliver.
At Ops29 Limited, we’ve seen this pattern repeatedly, and we’re helping companies break free from it.
The Myth of “Set It and Forget It”
Implementing an ERP system is only half the journey. The real challenge begins after the system goes live.
Many business owners believe that once Odoo is installed and configured, their teams can simply continue using it indefinitely without structured support. Unfortunately, ERP systems are dynamic; they evolve with updates, integrations, and new business requirements.
Ignoring support means your system gradually becomes misaligned with your daily operations.
The result?
Reduced system performance
Data inconsistencies
Frustrated users
And in many cases, operational downtime that costs both time and revenue.
What Happens When ERP Support Is Ignored
Here are some of the hidden costs that creep in when businesses overlook post-implementation support:
Why ERP Support Is an Investment and Not an Expense
Think of ERP support as insurance for your business operations. It ensures your system adapts as your company grows, your staff evolves, and your industry changes. A proactive support team doesn’t just fix problems; it prevents them.
At Ops29 Limited, our Odoo Support Services are designed to:
Keep your ERP aligned with your current business processes
Provide real-time technical and functional issue resolution
Train your staff to adapt to updates and new modules
Conduct regular system audits for performance optimization
Offer version upgrade reviews to keep your ERP secure and efficient
Provide individual user guidance to help employees fully utilize Odoo features based on their roles
The True Cost of Downtime
Let’s put it simply:
Every minute of downtime equals lost sales, delayed operations, and lower customer satisfaction. According to ERP case studies across Africa, mid-sized businesses can lose up to ₦500,000 to ₦2 million per day from downtime-related inefficiencies, not including the reputational damage caused by missed deadlines or data errors.
That’s why a dedicated Odoo Support Partner like Ops29 is not a luxury; it’s a strategic necessity.
How Ops29 Helps Businesses Stay Ahead
We don’t just fix issues, we help Nigerian companies unlock the full potential of Odoo through:
Proactive Monitoring: Identifying and addressing issues before they disrupt your operations.
Tailored Local Integrations: Adapting Odoo to Nigerian tax systems, payment gateways, and compliance frameworks.
Hands-On User Assistance: Guiding employees to make the most of Odoo in their specific job functions.
System Optimization: Regular reviews to ensure your ERP stays fast, aligned, and efficient.
Version Update Training & Review: With each new Odoo version, our support team provides training sessions, feature reviews, and adaptation strategies to help your team take advantage of updates without disruption.
Our goal is simple: to keep your ERP stable, your team confident, and your business running at its best.
Don’t Let Hidden Costs Drain Your Business
Ignoring ERP support may not show immediate consequences, but over time, it can silently erode profitability and efficiency.
The good news? It’s never too late to fix it.
Let Ops29 help you assess your ERP health and design a support plan that keeps your system and your business running smoothly.
Let’s help you eliminate downtime, enhance adaptability, and get the best out of your Odoo ERP investment, with Ops29’s Dedicated Support Team by your side.